Disconnected Connections

[vc_row][vc_column][vc_column_text]Disconnected Connections.

With the powerful new media technologies at our fingertips, human beings are interacting at a historically unprecedented speed and frequency. And yet, despite this, every relevant metric shows that we are more disconnected than ever before.

If according to studies, face to face communication truly is the most effective way to build strong and lasting relationships, we need to ask ourselves: is this technological increase in communication superficial, focused on quantity rather than quality?

Here are the stats:

As human beings,


  • Only 7% of our communication is based on written or verbal words.
  • A staggering 93% of communication is based on non-verbal body language.


More people would rather communicate via chat or text than have a face to face discussion.

  • In social gatherings, it has been found that 90% of the time is spent on devices rather than in meaningful interaction with those physically around.
  • According to predictions, by the year 2020, 50% of the workforce will prefer to use instant messaging or other social media to communicate, rather than stop by an office to talk with a colleague.


Considering that these technologies were made to enhance human relationships, it is ironic that they seem to be destroying them altogether. While New Media has broken the communication barriers of space and time, it has gradually made us less communal. The reality is that although we are more social, we are losing important social skills, a few of which are:

  • Replacing physical communication with digital communication at work limits our ability to build well-grounded employee relationships.
  • It reduces our ability to work effectively in teams.
  • In physical gatherings, more people find it difficult to strike a conversation.
  • It hampers our ability to make new friends without the help of social media platforms.


With all that said, chances are that the advancement of technology will continue to increase our dependence on social media. This means that as we adapt to lives driven increasingly by technology, we must learn to create a balance between the two worlds.

In our daily communications, we must remember that emotions expressed in the physical – smiles, handshakes and other physical cues – will always build stronger relationships than any emoticon can.

Is mankind in danger of becoming soul-less or are we evolving to accept emotions via a different means?

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L-R: GoodLuck Linda, WOSSA Chief Welfare officer; Helen Unabor, WOSSA Chief Protocol officer; Olawale Osundele, Regional Head, Lagos Island 1, Lagos Island 1 Zone, Heritage Bank; Amb. Tayo Thomas, President of WOSSA; Dame Jennifer Omotayo-Thomas, Vice president, WOSSA and John Adah, Team Member, Corporate Communications, Heritage Bank, during the award ceremony held in Lagos to mark this year’s International Widows Day themed: Gender Equality Today for a Sustainable Tomorrow”


Heritage Bank supports over 500 widows, receives UN Award for Humanitarian Service 

Heritage Bank received the 2022 United Nations Award for Humanitarian Service from the Widows & Orphans Support Society of Nigeria (WOSSA), as no fewer than 500 widows and orphans in Lagos State benefitted from the Bank’s support. 

This was made known during the award ceremony held in Lagos to mark this year’s International Widows Day themed: Gender Equality Today for a Sustainable Tomorrow”.

The event was an opportunity to recognize Heritage Bank’s Corporate Social Responsibility (CSR) roles to widows, their children and other less privileged within the society.

Speaking during the awards presentation, Founder, Widows & Orphans Support Society of Nigeria (WOSSA), Ambassador Tayo Thomas, said Heritage Bank is one of the group’s key partners and has for years shown massive support to the widows. 

He said: ” Basically, we are giving this award to people and organizations that have been supporting the less privileged widows. These are our partners, they have been doing great service to humanity, especially service the less privileged widows in meeting their financial needs and those of their children”. 

Continuing, he said: “The United Nations Humanitarian Award is to appreciate and acknowledge them for their support to the less privileged widows. The United Nations Humanitarian Award is an award we give every 24th of June to those who have really supported the widows. Those who have joined us to fight against injustice against the widows. That is the reason for today”. 

Speaking at the event, Heritage Bank Regional Head, Lagos Island 1, Olawale Osundele, said the bank has for years, remained committed to improving people’s lives. 

He said: “It has always been one of our front liners to always improve the quality of people’s lives right from childhood. And today that they are marking the International Widow’s Day, we are also part of the support team to WOSSA in various aspects.”

“We have been supporting them in terms of providing quality education for children of widows to ensure that life after the death of their husband is still good to them and their children. We also support the children and orphans and the less privileged in the society,” he added.

According to Osundele, the bank’s support to the widows has always been a source of joy to them.  “It means that life still means a lot to them. You can see the joy in their faces. Despite what they are going through, they are still very happy and relevant in society,” he said. 

One of the widows at the event, Mrs. Felicia Ugwunwanne thanked Heritage Bank and WOSSA for their continuous support to the widows and less privileged. 

She said that WOSSA is through the support of partners such as Heritage Bank, making life better for the widows and their children. 

“The WOSSA has for years, been assisting so many of us, including our children and orphanages. WOSSA gives us cash, help some widows to pay their house rent, school fees for widows’ children, among other things,” she said.

Ugwunwanne said the widows under WOSSA are being trained for skills acquisition to improve the quality of their lives.

“I am aware that the WOSSA is working on securing loans from Microfinance Bank, and we have completed forms to achieve the purpose. Our members are prepared to access the loans. Some of the widows have gone to learn some skills that will enable them to invest and succeed in whatever craft or business they are doing so that they will not continue to depend on people,” she said. //END.//

Ozena Utulu, Ag. Group Head, Corporate Communications